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What a Service Seeker Can Expect When They Call Tahirih

Based on generous input from Tahirih clients, staff, and external partners and more than a year’s worth of program planning, we are now excited to roll out a new centralized intake line and case acceptance process across all five of our offices starting November 2023. Through this new centralized intake line, all service seekers will be able to reach Tahirih using one number and will be able to experience the same high-quality, survivor-centered, and holistic service delivery, regardless of their location. We know that it takes a lot of courage for survivors to make the first call to ask for help, and our goal is to be timely and trauma-informed to all our callers, who may only get one chance to reach out for help.

Learn more about what service seekers can expect when they call us in this handout.

Centralized intake process infographic

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